Hygiene Standards While Training

BIG TOM Admin have released the following information in light of recent Government updates regarding Coronavirus

BIG TOM is committed to maintaining the highest hygiene standards possible while conducting in-car driving training.  Having sought independent, professional advice, intensive driving course training is still being conducted with the following conditions:

Instructor and pupil hygiene is of the utmost importance.  At the start of all in-car training sessions, refrain from handshakes, and clean hands and all car controls with the anti-bacterial wipes provided.  Clean, disposable forehead thermometers are available for pupil and instructor to check prior to the start of training.  There are also at least two packs of tissues available onboard.  Where possible, we ask all occupants to make attempts to safely pull over the car for any coughing/sneezing outside the car.  We understand that this may not always be possible.  Should there be a short interval in training where the use of refreshments or toilet facilities is made, then we ask all customers to ensure they make use of the anti-bacterial gel and tissues that are in the driving school car.  Free cold liquid refreshments are also available within the car itself, so as to minimise the need to enter outlets with high volumes of people.  We also advise no use of air conditioning and keeping the inside of the car ventilated with fresh air.  Upholstery will continue to be deep-cleaned on a weekly basis.

Regarding the taking of tests, the DVSA are advising cancelling tests should instructor or candidate have symptoms of: cough, high temperature or shortage of breath.  The cancellation of tests within the three day short notice period is being granted for this purpose and rest assured BIG TOM Admin will continue to assist BIG TOM customers.

Due to the nature of our training being 1:1 and our ability to control hygiene standards, we forsee no reason to cancel any training sessions at this stage.  BIG TOM Admin will update our customers if required.

We hope you continue to enjoy your training with BIG TOM.  Please feel free to ask any questions via our dedicated Customer Support Line (Mon-Fri 9am-5pm).

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