• Home
  • /Learning to Drive – FAQ’s

Learning to Drive – FAQ’s

  •  Are you still working with this virus problem around?

Yes, we remain very busy in this current climate.  Clearly, the taking of driving tests conducted by the DVSA is one element that we are not in control of.  But, when it comes to keeping things safe for the in-car driving training, we have been taking a very sensible approach to it so far, and it has proven to be successful.

  • How are you different to others, why choose you?

Over many years of experience, we have taken great care and attention in creating the renowned BIG TOM Driving Success Programme.©

We offer the opportunity to get your driving licence really quickly.  We respond to customers fast. The intensive driving courses in Peterborough, Grantham, Lincoln, Sleaford, Boston, Stamford and Spalding offer morning, afternoon or evening sessions or weekends. You are picked up and dropped off at work or home for your convenience.  Tom Ingram (Owner) is qualified to FAA Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults.  On our flagship two-week intensive driving course, you are GUARANTEED to be offered the opportunity of practising to drive in the dark – ANY TIME OF YEAR.

  •  Do you guarantee a pass?

Even if you fail on your first driving test attempt, your second attempt is free on us.  This driving school will happily accept customers with a wide variety of previous experience.  Absolute beginners are welcome.  We do not limit learning to the test routes only.  Our Customer Charter clearly shows you what we guarantee.

  •  What’s included in your Intensive Driving Course?

The 5 Day Intensive Driving Course, the test fees, booking of the tests for you, a bonus 2 hours use of the driving school car for test day, theory study and pre-course digital resources and access to our exclusive driving videos for Learners.  Our all-inclusive deal means you can concentrate on the driving while we sort everything else.  You also are given access to our exclusive BIG TOM in-car training resources which develop habits, routines, attitudes and approaches to practice that improve road safety and driver confidence.  Included in your driving pack is the DVSA “Learning to drive” book.  Read our customer reviews that demonstrate the benefit of the approach taken by BIG TOM.  You get free drinks for the in-car driving training, free DVSA publications, picked up/dropped off from home.

  • Do I have to pass my theory test before doing the intensive course?

Here at BIG TOM you are advised to yes because it makes very good logical sense to be able to apply this new knowledge in practical driving situations on the course. But it should be said that it is not a legal requirement, so there is nothing to stop customers from attending the course with the theory test still to be taken.  One practical consideration is to make the learning process as stress-free as possible so achieving your theory test pass prior to doing the driving training does take some pressure off.  Customers should note that the DVSA test booking process makes it impossible to book driving tests without the theory test being passed.

  •  Is a Big Tom Intensive Driving Course enjoyable?

We adopt a pupil-centred approach to learning to drive so that our customers are at the centre of the learning experience. The service provided is structured to the DVSA driving standards.  We encourage all of our customers to maximise their learning experience by careful consideration of the most appropriate BIG TOM intensive driving course for their particular needs.

  • Is it ok to cancel driving sessions?

We have successfully traded with this cancellation policy for several years now, and it works perfectly well, ultimately because our customers gain the knowledge and trust that we are running a customer-oriented business, we do not cancel sessions, and what goes in the diary actually happens. When our customers realise this, they realise we are running a business that gets results and delivers.  When you attend on Day 1 of your course, do ensure that your eyesight is legal to drive, and you are in physical possession of your provisional driving licence and you are medically fit to drive.

  • Why are your courses better value than others?

We have a selection of course packages for differing needs so our customers can choose the perfect structure of training for their needs.  There is flexibility with starting times, customers can switch between weekday morning, afternoon, evening or weekend sessions.  We develop driving skills for life-long safe and confident driving – not ONLY to pass a driving test.  We are confident in our standards of training, we don’t ask our customers to pay MORE for their training in case they fail the driving test.

  •  Do you provide driving lessons outside of your Intensive Driving Courses?

Only for customers who have taken the BIG TOM intensive driving course.  Whilst we have provided “pay as you go” driving lessons in the past, right now, our intensive driving courses are so popular that we have had to discontinue providing the old fashioned way of learning to drive by “pay as you go”.  If any of our customers are not confident or competent to take the driving test after the intensive driving course, any other scheduled training can be booked from 6am start up to 9pm Monday to Friday.  We do however recommend that pupils with little previous driving experience make use of our discounted 2 weeker intensive courses.

  • Do you guarantee that I will go to test on the last day of the course?

Assessments are made of your progress on Day 3 and Day 5 – however, we have pupils come on our Intensive Driving Courses with a wide range of experience and ability.  To see how quickly you can learn to drive, check out our helpful guide here  This is an accelerated learning programme, so customers are encouraged to continue with making positive progress if they do need more assistance after Day 5.  The service being offered is a complete, overall package, it is not broken down into separate sections with their own fee structures.  We are a responsible provider of driving training and work to the DVSA Driving Standard – you will be encouraged to take responsibility for the effectiveness of your time with us – we do not “coach” learners to pass driving tests.   DVSA research  from 18/7/17 states that on average pupils took 40 hours of training with driving instructors and 19 hours of private practice over a period of 7 months to pass their driving test – this is independent research.  Further DVSA research from 19/7/19 states those figures as 39 hours and 21 hours respectively.

  • What hours are the courses?

The Monday to Friday BIG TOM intensive courses are 4 hour duration and can be fitted to suit your commitments eg 8am-12pm, 1pm-5pm (£997)

The evening course runs 6pm-9pm with the remaining 5 hours undertaken on the Saturday or Sunday – this is a useful course for customers who cannot train during the working day. (£1047)

The weekend course is a minimum of 4 hours per session, but previous customers have made use of the flexible approach we take to help them. For instance, some customers have trained from 9am-12pm, taken an hour lunch break at home, and then 1pm-4pm.  Some customers like to train on both days of the weekend. (£1097)

Contact BIG TOM Admin for prices on the 2 week combinations available.

  • Do you take card payments?

We do yes 🙂 We also accept payments via free online banking.

  • Any other questions?

Email our Customer Support on admin@BIGTOM.org.uk Sales: 07498364211

If your browse today is related to the fear of failing a driving test, or perhaps frustration of failing a driving test, be sure to check out our handy tips HERE