BIG TOM has a solid reputation in providing a service to deliver on customer expectations. Some important aspects that our customers do expect:
- No cancellations Customers can rely on the fact that we will arrive as scheduled, the car controls will be cleaned – we don’t cancel on customers
- Safety We want to provide an effective and fun learning environment with safety paramount – not one single accident since being in business
- Security We take care with data handling and processing payments – no passing on your details to third parties
- Pupil centred Your training is centred around the pupils’ needs – no swapping of driving instructors or cars
- Quality The goal is to develop a safe and competent driver – we don’t train pupils to only drive on driving test routes
We have provided you with a checklist to print off and use when you are comparing our service with others. We hope you find it useful.
