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Learning to Drive – FAQ’s

  •  How are you different to others, why choose you?

We offer the opportunity to get your driving licence really quickly.  We respond to customers quickly. The intensive driving courses in Peterborough, Grantham, Lincoln, Sleaford, Boston, Stamford and Spalding offer morning or afternoon sessions. You are picked up and dropped off at work or home for your convenience. You will be fully prepared for the driving test with real-life authentic mock tests. We handle the test booking service – that’s not your problem. Our course price of £797 is very competitive as we do not seek or pay for celebrity endorsements. We have not had a single accident since we were established in 2009. We provide automatic discounts for over 25’s.

 

  •  Do you guarantee a pass?

This driving school will happily accept customers with a wide variety of previous experience.  Absolute beginners are welcome.  We do not limit learning to the test routes.  Our Customer Charter clearly shows you what we guarantee.

 

  •  What’s included in your Intensive Driving Course?

The 5 Day Intensive Driving Course, the driving test fee, booking of the test for you, 2 hours use of the driving school car for test day, theory study resources and access to our exclusive driving videos for Learners.  Right now we are also discounting the price of the theory test fee too!

 

  •  Is a Big Tom Intensive Driving Course enjoyable?

We adopt a Pupil centred approach to learning to drive so that our customers are at the centre of the learning experience. Read our customer reviews.

 

  • Is it ok to cancel driving sessions?

We have successfully traded with this cancellation policy for several years now, and it works perfectly well, ultimately because our customers gain the knowledge and trust that we are running a customer oriented business, we do not cancel sessions, and what goes in the diary actually happens. When our customers realise this, they realise we are running a business that gets results and delivers.

 

  • Why are your courses better value than others?

The “Big Tom Intensive Driving Course” is centred around the individual needs of each customer. Doing a driving course to pass a test but not be ready for real-life driving is NOT providing value.

 

  •  Do you provide driving lessons outside of your Intensive Driving Courses?

Whilst we have in the past, right now, our intensive driving courses are so popular that we have had to discontinue providing the old fashioned way of learning to drive by “pay as you go”.  If any of our customers are not confident or competent to take the driving test after the intensive driving course, any other scheduled training can be booked from 6am start up to 9pm Monday to Friday, and if needed we can also offer sessions at weekends too including Sundays.

 

  • Do you guarantee that I will go to test on the 5th day of the course?

Assessments are made of your progress on Day 3 and Day 5 – however we have pupils come on our Intensive Driving Courses with a wide range of experience and ability.  To see how quickly you can learn to drive, check out our helpful guide here  This is an accelerated learning programme, so customers are encouraged to continue with making positive progress if they do need more assistance after Day 5.  The service being offered is a complete, overall package, it is not broken down into seperate sections with their own fee structures.  We are a responsible provider of driving training and work to the DVSA Driving Standard – you will be encouraged to take responsibility for the effectiveness of your time with us – we do not “coach” learners to pass driving tests.

 

  • Do you take card payments?

Yes, we accept debit cards, personal or business credit cards via WorldPay. The transactions are shown in your statement as BIG TOM Driving School. Your security and data protection are our priority – BIG TOM Driving School is registered with the ICO (Information Commissioner’s Office)  A small additional fee is payable to process business and personal credit card payments.

 

  • Any other questions?

Email our Customer Support on admin@BIGTOM.org.uk Sales: 0775 607 1464

 

If your browse today is related to the fear of failing a driving test, or perhaps frustration of failing a driving test, be sure to check out our handy tips HERE